FAQS
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Do you deliver to my country?
Yes, Our reach is out to every country of the world.
- Do I have to sign for my order?
To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery for all orders and are unable to authorize for packages to be delivered without a signature. -
How do I track my order and shipping?
All of our local orders are delivered within 3-5 days of order placement. Once an order has been successfully placed, you will be able to track the status of your order through the tracking code provided to you via email.
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Can I change my shipping address after I have place my order?
Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you.
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Is there a possibility that my order gets delayed?
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched. Please note this can take longer during our holiday and promotion periods, when it may take up to 48 hours for shipments to be dispatched.
- Is my personal information kept private?
Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party.